INVESTOR RELATIONS

External Relations

The following aims guide İlbak Holding's relationships with stakeholders:

Communication with Third Parties
 
  • Represent the İlbak brand to society at large and nurture its prestigious image.
  • Keep communication channels with stakeholders open, appropriately respond to criticism and suggestions and make all possible efforts to ensure the continuity of favorable relationships.
  • Avoid expressions of personal opinion in media or public announcements.
     
Relations with Shareholders
 
  • Protect the rights and interests of shareholders in accordance with the law.
     
Relations with the State
 
  • Abide by all laws, rules and regulations in countries where the Company operates or may operate in the future.
  • Manage, record and report all operational activities and the accounting systems in full compliance with applicable laws.
     
Social Responsibility
 
  • Support economic and social progress.
  • Remain sensitive to social issues and support positive developments in society.
     
Relations with Customers
 
  • Create value for customers, meeting their demands and needs as effectively as possible.
  • Provide high quality products and services, and maintain consistent policies.
  • Build customer relations founded on long-term trust.
  • Increase customer satisfaction during sales and after sales periods in an effort to become customers' first choice.
  • Avoid giving customers any erroneous or insufficient information.
     
Supplier Relations
 
  • Maintain clear, direct and accurate communication with suppliers.
  • Choose suppliers based on objective criteria.
  • Abide by all reasonable principles of confidentiality and business security when visiting suppliers.
     
Competitor and Competition Relations
 
  • Always refrain from entering into agreements or joint actions with competitors or other individuals and corporations that might directly or indirectly hinder, damage or limit competition, or indirectly yield a similar result, thus violating legal limits.
  • Keep from abusing any individual market supremacy or supremacy shared with other companies in any market.
  • Avoid meeting or sharing information with competitors in regard to jointly determining market/competition conditions. Abstain from any transaction or meeting that might yield the abovementioned undesired results in the context of any association, assembly, chamber, professional organization or other private or professional gathering.
     
Global Responsibility
 

Protection of the Environment

  • Develop and ensure efficient implementation of environmental policies.
     

Human rights:

  • Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights.
  • Principle 2: Businesses should make sure that they are not complicit in human rights abuses.
  • Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining.
  • Principle 4: Businesses should eliminate all forms of forced and compulsory labor.
  • Principle 5: Businesses should the effective abolish of child labor.
  • Principle 6: Businesses should eliminate discrimination in respect of employment and occupation.
  • Principle 7: Businesses should support a precautionary approach to environmental challenges.
  • Principle 8: Businesses should undertake initiatives to promote greater environmental responsibility.
  • Principle 9: Businesses should encourage the development and diffusion of environmentally friendly technologies.
  • Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.